Our Customer Care Center is available around the clock to ensure your concerns are handled professionally and promptly. Trust our top-notch service, no matter when you need us.
Albanian Outsource Leaders
“We put people first. Every interaction is guided by empathy, professionalism, and clarity. By listening carefully and responding promptly, we ensure every customer feels valued and supported.”
The constantly expanding company, bases its versatility and solidity on the collaboration of young operators, eager to improve and grow professionally, who can become important collaborators in the market.
Inbound campaigns help you build stronger connections with your customers—boosting satisfaction and driving your business forward.
We source, train, and assemble your new team in as little as 2 weeks. Once you go live, we continuously work to ensure you hit KPIs.
We take the time to understand your unique needs and goals. Our talent becomes an extension of your team, supporting your customer experience initiatives within your strategic direction, timelines and budgets.
The German and Austrian leisure travel markets require support agents who are immediately proficient in the Amadeus Bistro Portal for handling complex package holidays, cruises,
The outsourcing and BPO (Business Process Outsourcing) industry is frequently plagued by high rates of employee turnover, which translates directly into significant risks for clients:
When AOL first partnered with B_Smart Services to manage their hotel self-check-in support,
the primary challenge was accessing accurate, up-to-the-minute property and guest data
This case study highlights the successful partnership between AOL Services and B_Smart Services
The German and Austrian leisure travel markets require support agents who are immediately proficient in the Amadeus Bistro Portal for handling complex package holidays, cruises,
The outsourcing and BPO (Business Process Outsourcing) industry is frequently plagued by high rates of employee turnover, which translates directly into significant risks for clients:
When AOL first partnered with B_Smart Services to manage their hotel self-check-in support,
the primary challenge was accessing accurate, up-to-the-minute property and guest data
